Terms of Service

Last updated: August 2026

1. Acceptance of Terms

By purchasing an eSIM plan from Nomad Telecom, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. eSIM Plans & Activation

eSIM plans are delivered digitally via QR code to the email address provided at checkout. Plans activate upon first use in the destination country. Data allowances are as described on the product page. Unused data does not roll over.

3. Compatible Devices

eSIMs require a compatible, carrier-unlocked device. It is your responsibility to verify compatibility before purchase. A list of compatible devices is available on our How It Works page. We are not responsible for purchases made for incompatible devices.

4. Refunds

We offer refunds for eSIMs that have not been activated or used. Once an eSIM has been activated, it is non-refundable. Refund requests must be submitted within 14 days of purchase. See our Refund Policy for details.

5. Service Availability

Coverage depends on local network availability. We cannot guarantee uninterrupted service in all locations, particularly in remote areas. Coverage maps are estimates only.

6. Fair Use

Unlimited plans are subject to fair-use policies, and we reserve the right to reduce speeds in cases of excessive usage. Plans are for personal use only; resale is prohibited.

7. Limitation of Liability

Nomad Telecom's liability is limited to the amount you paid for the affected plan.

8. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes take effect constitutes acceptance of the updated terms.

9. Contact

Questions about these terms? Email support@nomadtelecom.co.